Service Advisor — Customer Experience & Growth

Penske Automotive; Leander, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Job summary

Honda of Leander, part of Penske Automotive Group, seeks a Service Advisor to deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating cost estimates for maintenance and repairs.

Join a Fortune 500 company with a culture focused on integrity, professionalism, and teamwork, offering comprehensive benefits and opportunities for growth within a reputable dealership

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments and coordinate service visits with customers.
• Review service history and relay information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates and explain maintenance requirements and repair orders.
• Support a world-class service experience at every step of ownership.

Skills

Customer service

Communication

Team player

Organizational skills

Fast-paced environment

Job description

Honda of Leander, part of Penske Automotive Group, seeks a Service Advisor to deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating cost estimates for maintenance and repairs.

Join a Fortune 500 company with a culture focused on integrity, professionalism, and teamwork, offering comprehensive benefits and opportunities for growth within a reputable dealership