Service Advisor with Lane Manager Path

MAN; Asheboro (NC); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) eligibility

Employee discounts

Paid holidays

Paid Time Off

Training opportunities

Career advancement

Job summary

Modern Toyota of Asheboro is seeking an experienced Service Advisor who wants to grow into a Lane Manager. You will deliver an exceptional customer experience, lead by example, and develop leadership skills while handling maintenance recommendations, estimates, and communications with customers and technicians.

Join a dealership that offers a clear career path, competitive earnings, and comprehensive benefits as you advance toward leadership within Modern Automotive Network.

Qualifications

• Previous automotive Service Advisor experience is required.
• Strong knowledge of automotive maintenance and repair.
• Excellent communication and customer service skills.
• Ability to confidently explain automotive repairs and recommendations to customers.
• Willingness to learn, listen, and continue developing professionally.
• Desire to grow into a leadership/Lane Manager position is strongly preferred.

Responsibilities

• Greet customers promptly and professionally and determine their service needs.
• Listen carefully to customers and accurately document vehicle concerns and requested services.
• Conduct thorough vehicle walk-arounds and identify additional maintenance or repair needs.
• Recommend appropriate maintenance and repairs based on manufacturer recommendations and vehicle condition.
• Prepare accurate repair orders and communicate repair recommendations clearly to customers.
• Provide customers with accurate estimates for labor, parts, and services.
• Maintain strong customer relationships and encourage repeat and referral business.
• Meet individual and department performance goals.

Skills

Customer service

Communication

Leadership development

Experience as Service Advisor

Job description

Modern Toyota of Asheboro is seeking an experienced Service Advisor who wants to grow into a Lane Manager. You will deliver an exceptional customer experience, lead by example, and develop leadership skills while handling maintenance recommendations, estimates, and communications with customers and technicians.

Join a dealership that offers a clear career path, competitive earnings, and comprehensive benefits as you advance toward leadership within Modern Automotive Network.