Service Advisor: High-Earning, Commission + Bonuses

Modern Auto Group; Winston-Salem (NC); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Free health insurance

Commission pay plan

Performance bonuses

401(k) match

Paid time off

Employee discounts

Career advancement

Family-owned since 1933

Job summary

Modern Toyota of Winston‑Salem is seeking a motivated Service Advisor to join a fast-paced, customer-focused team. You will be the primary contact between customers and service technicians, guiding car owners through maintenance and repairs from intake to delivery.

Offer includes strong commission potential with earnings up to $120,000+ per year, paid holidays, health benefits, a 401(k) plan, and career growth within the Modern Automotive Network.

Qualifications

• Greet customers promptly and professionally.
• Listen to customer concerns and document vehicle needs.
• Recommend maintenance and repair services per manufacturer guidance.
• Communicate with technicians during the repair process.
• Provide clear estimates and timelines.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly.Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Skills

Customer service

Communication skills

Sales mindset

Organization

Job description

Modern Toyota of Winston‑Salem is seeking a motivated Service Advisor to join a fast-paced, customer-focused team. You will be the primary contact between customers and service technicians, guiding car owners through maintenance and repairs from intake to delivery.

Offer includes strong commission potential with earnings up to $120,000+ per year, paid holidays, health benefits, a 401(k) plan, and career growth within the Modern Automotive Network.