Automotive Service Advisor - Toyota

Modern Auto Group; Winston-Salem (NC); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Free health insurance

Commission pay plan

Performance bonuses

401(k) match

Paid time off

Employee discounts

Career advancement

Family-owned since 1933

Job summary

Modern Toyota of Winston‑Salem is seeking a motivated Service Advisor to join a fast-paced, customer-focused team. You will be the primary contact between customers and service technicians, guiding car owners through maintenance and repairs from intake to delivery.

Offer includes strong commission potential with earnings up to $120,000+ per year, paid holidays, health benefits, a 401(k) plan, and career growth within the Modern Automotive Network.

Qualifications

• Greet customers promptly and professionally.
• Listen to customer concerns and document vehicle needs.
• Recommend maintenance and repair services per manufacturer guidance.
• Communicate with technicians during the repair process.
• Provide clear estimates and timelines.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly.Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Skills

Customer service

Communication skills

Sales mindset

Organization

Job description

Modern Imports
Modern Toyota of Winston‑Salem
3178 Peters Creek Parkway
Winston‑Salem, NC 27127, USA

Description

Service Advisor – Toyota of Winston‑Salem

Compensation: $50,000–$120,000+ per year (Commission + Performance Bonuses)

Why Join Modern Toyota of Winston‑Salem?

• FREE Employee Health Insurance
• Competitive commission pay plan with earning potential of $50,000–$120,000+ annually
• Performance and bonus incentives
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Discounts
• Advancement Opportunities within Modern Automotive Network
• Family-Owned and Operated Since 1933

Join One of the Busiest Toyota Service Departments in the Region!

Modern Toyota of Winston‑Salem is looking for a motivated, customer-focused Service Advisor to join our growing team. If you thrive in a fast‑paced environment, enjoy building relationships with customers, and are driven by performance‑based earnings, we'd love to hear from you.

As a Service Advisor, you'll serve as the primary point of contact between our customers and service technicians, ensuring every customer receives an exceptional service experience from start to finish.

Schedule

• Monday–Friday: 7:30 AM – 6:00 PM
• Every 3rd Saturday: 8:00 AM – 4:00 PM

Compensation

This is a commission‑based position with expected annual earnings of approximately $50,000–$120,000+ , depending on individual performance and bonuses achieved.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly.Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Qualifications

• Strong customer service and communication skills.
• Sales‑oriented mindset with the ability to build trust.
• Excellent organizational and multitasking abilities.

Ability to work in a fast‑paced dealership environment.

Valid driver's license with a clean driving record.

Why Modern Automotive Network?

Modern Automotive Network has been a privately owned, fourth‑generation family business since 1933 . We are committed to investing in our employees by providing outstanding benefits, continuous training, and opportunities for career growth. Our team members are the foundation of our success, and we're proud to offer an environment where hard work is recognized and rewarded.

Modern Automotive Network is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and welcome applicants of all backgrounds regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.