Service Advisor with Growth, Competitive Pay & Benefits

actionnissan; Orlando (FL); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Job summary

Universal Nissan-Hyundai-Genesis in Orlando is seeking a Service Advisor to join our growing team. The role involves greeting customers, conducting vehicle walk-arounds, writing repair orders, and handling payments, with a focus on delivering an excellent customer experience.

You will work in a fast-paced dealership environment, coordinating with technicians, providing quotes, and updating customers on repairs and vehicle status.

Qualifications

• General high school diploma or equivalent.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking, organizational, and time-management skills, with the ability to prioritize tasks.
• Positive appearance.
• Able to deliver a fantastic customer experience.
• 18 years of age or older.
• Pass drug screening, background check and MVR check.
• Dealership experience is a plus.
• This position requires mid-level physical activity (standing/walking continuously).
• Able to lift 25-lbs unassisted.

Responsibilities

• Greet customers as they come in for service.
• Perform a vehicle walk-around with the customer before and after service, taking pictures.
• Gather customer information and reason for visit.
• Write up repair order and obtain customer e-signatures.
• Provide customer with accurate quotes.
• Communicate with technicians on vehicle repair.
• Maintain open communication with customer on other recommended repairs and vehicle status.
• Finalize, close, and cash out repair orders in a timely manner.

Skills

Communication skills

Customer service

Multitasking

Time management

Positive appearance

Education

High school diploma or equivalent

Job description

Universal Nissan-Hyundai-Genesis in Orlando is seeking a Service Advisor to join our growing team. The role involves greeting customers, conducting vehicle walk-arounds, writing repair orders, and handling payments, with a focus on delivering an excellent customer experience.

You will work in a fast-paced dealership environment, coordinating with technicians, providing quotes, and updating customers on repairs and vehicle status.