Service Advisor

actionnissan; Orlando (FL); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Job summary

Universal Nissan-Hyundai-Genesis in Orlando is seeking a Service Advisor to join our growing team. The role involves greeting customers, conducting vehicle walk-arounds, writing repair orders, and handling payments, with a focus on delivering an excellent customer experience.

You will work in a fast-paced dealership environment, coordinating with technicians, providing quotes, and updating customers on repairs and vehicle status.

Qualifications

• General high school diploma or equivalent.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking, organizational, and time-management skills, with the ability to prioritize tasks.
• Positive appearance.
• Able to deliver a fantastic customer experience.
• 18 years of age or older.
• Pass drug screening, background check and MVR check.
• Dealership experience is a plus.
• This position requires mid-level physical activity (standing/walking continuously).
• Able to lift 25-lbs unassisted.

Responsibilities

• Greet customers as they come in for service.
• Perform a vehicle walk-around with the customer before and after service, taking pictures.
• Gather customer information and reason for visit.
• Write up repair order and obtain customer e-signatures.
• Provide customer with accurate quotes.
• Communicate with technicians on vehicle repair.
• Maintain open communication with customer on other recommended repairs and vehicle status.
• Finalize, close, and cash out repair orders in a timely manner.

Skills

Communication skills

Customer service

Multitasking

Time management

Positive appearance

Education

High school diploma or equivalent

Job description

Universal Nissan-Hyundai-Genesis, Orlando's premier auto dealers,islooking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number ofpositions available.

If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Universal Nissan-Hyundai-Genesis. We offer the best compensation package in all of Central Florida, an extremely competitive pay plan, health insurance, and retirement benefits!

We are looking for a motivated Service Advisorto join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role is responsible for greeting customers as they come in for service, performing a walk-around with the customer before and after service, writing repair orders, and collecting payment.

Service AdvisorDuties and Responsibilities

• Proactively greeting and assisting all customers in a friendly, professional manner
• Perform a vehicle walk-around with the customer before and after service, taking pictures every time
• Gather customer information and reason for visit
• Write up repair order and obtain customer e-signatures
• Provide customer with accurate quotes
• Communicate with technicians on vehicle repair
• Maintain open communicationwith customer on other recommended repairs and vehicle status
• Finalize, close, and cash out repair orders in a timely manner

Service AdvisorRequirements and Qualifications

• Generalhigh school diploma or equivalent
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking, organizational, and time-management skills, with the ability to prioritize tasks
• Positive appearance
• Able to deliver a fantastic customer experience
• 18 years of age or older
• Pass drug screening,background check and MVR check
• Dealership experience is a plus
• This position requires mid-levelphysical activity (standing/walking continuously)
• Able to lift 25-lbs unassisted

Job Type: Full-time

Schedule:Three full days per week, twelve working hours per day. One partial day per week, RO clearing & follow up as needed.

Time: 7:00 a.m. - 8:00 p.m.

Full-time benefits offered:

• 3-4 days off a week
• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee discounts

I understand that only individuals who are authorized to work in the United States are eligible for hire.