Service Advisor

Universal Nissan; Orlando (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Four days off a week

Job summary

Universal Nissan in Orlando is seeking a full-time Service Advisor to join their team. The successful candidate will greet customers, write repair orders, and maintain open communication about vehicle status while providing a fantastic customer experience.

This role offers competitive compensation and benefits, including health insurance, dental, vision, and retirement plans. If you're motivated and ready to grow in a supportive environment, apply today!

Qualifications

• Solid written and verbal communication skills.
• Ability to be resourceful and proactive.
• Multitasking and time-management skills.

Responsibilities

• Greet customers as they come in for service.
• Write repair orders and collect payments.
• Maintain communication with customers on vehicle status.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Education

High school diploma or equivalent

Job description

Service Advisor

Universal Nissan-Hyundai-Genesis, Orlando's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available. If you're currently employed but are feeling undervalued or unhappy at your current place of employment, you should consider Universal Nissan-Hyundai-Genesis. We offer the best compensation package in all of Central Florida, an extremely competitive pay plan, health insurance, and retirement benefits!

We are looking for a motivated Service Advisor to join our growing company. Here, you'll find the opportunities, resources, and support you need to grow and develop professionally. The individual in this role is responsible for greeting customers as they come in for service, performing a walk-around with the customer before and after service, writing repair orders, and collecting payment.

Service Advisor Duties And Responsibilities

• Proactively greeting and assisting all customers in a friendly, professional manner
• Perform a vehicle walk-around with the customer before and after service, taking pictures every time
• Gather customer information and reason for visit
• Write up repair order and obtain customer e-signatures
• Provide customer with accurate quotes
• Communicate with technicians on vehicle repair
• Maintain open communication with customer on other recommended repairs and vehicle status
• Finalize, close, and cash out repair orders in a timely manner

Service Advisor Requirements And Qualifications

• General high school diploma or equivalent
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking, organizational, and time-management skills, with the ability to prioritize tasks
• Positive appearance
• Able to deliver a fantastic customer experience
• 18 years of age or older
• Pass drug screening, background check and MVR check
• Dealership experience is a plus
• This position requires mid-level physical activity (standing/walking continuously)
• Able to lift 25-lbs unassisted

Job Type: Full-time

Schedule: Three days a week, Twelve working hours a day.

Time: 7:00 a.m. - 8:00 p.m.

Full-time benefits offered:

• Four days off a week
• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee discounts