Service Advisor - Uncapped Earnings & Growth Across Brands

ED MORSE AUTOMOTIVE GROUP; Fort Lauderdale (FL); Sur place; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

401K match

Health benefits

Insurance options

Life insurance

Disability coverage

Employee Assistance

Training & travel

Education opportunities

Paid time off

Holidays

Vehicle discounts

Referral program

Multi-state opportunity

Uncapped earnings

Résumé du poste

Ed Morse Automotive Group in Fort Lauderdale is seeking a Service Advisor to serve as the primary contact for customers needing repair and maintenance service.

You will work closely with the Service Manager and technicians to provide accurate estimates, coordinate with the sales team, and ensure high levels of customer satisfaction.

This full-time role offers a comprehensive benefits package and opportunities across multiple brands and locations.

Qualifications

• Excellent spoken communication and telephone skills.
• Positive associate delivering personalized service to guests and community.
• Honesty and sincerity in customer interactions.
• Maintain a high customer satisfaction rating.

Responsabilités

• Act as the principal contact between the dealership and customer for repair and maintenance service.
• Provide customer satisfaction and maximize dealership sales of parts and service.
• Coordinate with Service Manager/Director, sales managers, group leaders, and technicians.
• Handle customer complaints not resolved at the service writer level with professionalism.
• Answer calls promptly and courteously, satisfying inquiries.

Connaissances

Communication skills

Telephone skills

Guest service

Honesty & integrity

Customer satisfaction

Description du poste

Ed Morse Automotive Group in Fort Lauderdale is seeking a Service Advisor to serve as the primary contact for customers needing repair and maintenance service.

You will work closely with the Service Manager and technicians to provide accurate estimates, coordinate with the sales team, and ensure high levels of customer satisfaction.

This full-time role offers a comprehensive benefits package and opportunities across multiple brands and locations.