Service Advisor Trainee

Meineke - 2887; Sioux City (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Career Advancement

Training and Development

Comprehensive Benefits Package

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment

Work-Life Balance

Job summary

Meineke - 2887 is seeking a Service Advisor Trainee to join our automotive service center. You will develop customer relationships, coordinate service writing, and support management to ensure smooth daily operations.

The ideal candidate will possess strong communication skills, a willingness to learn, and the drive to advance within a locally-owned shop that values team growth and high-quality repair work.

Qualifications

• High school diploma or GED required.
• Valid state-issued driver’s license and clean driving record are required.
• Pre-employment drug and background screening required.
• Automotive experience is preferred but not required for the right candidate.
• Understanding of automotive technology and service technician duties is recommended.

Responsibilities

• Lead and mentor service professionals to maintain morale, customer satisfaction, and profitability.
• Ensure repairs and maintenance tasks are completed promptly.
• Coach on sales and customer service best practices.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork like manuals, invoices, repair orders, and maintenance records.

Skills

Customer service

Communication

Leadership potential

Record keeping

Education

High school diploma or GED

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a Service Advisor Trainee to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• Automotive experience is preferred but not required for the right candidate
• Understanding of automotive technology, automotive service technician job duties, and automotive repair services is recommended

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.