Service Advisor & Team Lead – Flexible Scheduling

Love's Travel Stops; Lambsburg (VA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Tuition Assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

30-days

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is hiring a Service Advisor in our Truck Care facilities to drive sales, lead teams, and deliver outstanding customer service.

You will greet customers, assess vehicle service needs, provide cost estimates, and explain work performed while keeping customers informed and resolving concerns. 6 months in customer service or sales preferred; pre-employment screens apply; ability to lift up to 50 pounds and work in varied temperatures.

Qualifications

• 6 months in customer service or sales preferred.
• Able to pass pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Responsibilities

• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Excellent communication

Customer service

Salesmanship

Teamwork

Organizational skills

Computer skills

Physical strength

Job description

Love's Travel Stops is hiring a Service Advisor in our Truck Care facilities to drive sales, lead teams, and deliver outstanding customer service.

You will greet customers, assess vehicle service needs, provide cost estimates, and explain work performed while keeping customers informed and resolving concerns. 6 months in customer service or sales preferred; pre-employment screens apply; ability to lift up to 50 pounds and work in varied temperatures.