Service Advisor & Sales Lead - Truck Care

Love's Travel Stops; West Memphis (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Company funded tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking a customer-oriented Service Advisor to drive sales and lead service centers. The role is the primary link between customers and the sales team, requiring teamwork, clear communication, and a commitment to high service standards.

The position emphasizes greeting customers, assessing vehicle service needs, providing cost estimates, promoting promotions, and ensuring accurate documentation while maintaining safety and efficiency in a fast-paced environment.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Salesmanship

Communication

Interpersonal skills

Teamwork

Organization

Multitasking

Physical stamina

Job description

Love's Travel Stops is seeking a customer-oriented Service Advisor to drive sales and lead service centers. The role is the primary link between customers and the sales team, requiring teamwork, clear communication, and a commitment to high service standards.

The position emphasizes greeting customers, assessing vehicle service needs, providing cost estimates, promoting promotions, and ensuring accurate documentation while maintaining safety and efficiency in a fast-paced environment.