Service Center Leader & Sales Pro (Flexible Schedule)

Love's Travel Stops; Milan Township (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Job summary

Love's Travel Stops is seeking a Service Advisor to drive sales and service excellence in our Truck Care facility. You will blend customer service with frontline leadership to ensure smooth operations and high customer satisfaction.

Key duties include greeting customers, estimating repairs, promoting services, and coordinating with managers on talent acquisition and service delivery. We value a collaborative, customer-first approach.

Qualifications

• 6 months in customer service or sales preferred.
• Ability to successfully complete a pre-employment drug screen and background check.
• Additional screening may include a motor vehicle check and/or DOT Physical.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints.

Skills

Customer service

Sales

Communication

Teamwork

Organization

Technology literacy

Physical ability

Job description

Love's Travel Stops is seeking a Service Advisor to drive sales and service excellence in our Truck Care facility. You will blend customer service with frontline leadership to ensure smooth operations and high customer satisfaction.

Key duties include greeting customers, estimating repairs, promoting services, and coordinating with managers on talent acquisition and service delivery. We value a collaborative, customer-first approach.