Service Advisor: Lead Customer Care & Sales Growth

Love's Travel Stops; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Insurance after 30 days

Competitive pay

Career development

Bonus program

Hiring immediately

Job summary

Love’s Travel Stops is seeking a customer-oriented Service Advisor to help drive sales and lead service centers. This role blends customer service with sales leadership within our Truck Care facilities and serves as the primary liaison between customers and the sales department.

Ideal candidates have 6 months of customer service or sales experience, a valid driver's license with a clean record, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers and address vehicle service needs; document issues.
• Provide detailed repair cost estimates, sales promotions, obtain approvals and payments.
• Keep customers updated on vehicle status and explain completed work; handle complaints.

Skills

Communication skills

Customer service

Salesmanship

Operations management

Teamwork

Interpersonal skills

Job description

Love’s Travel Stops is seeking a customer-oriented Service Advisor to help drive sales and lead service centers. This role blends customer service with sales leadership within our Truck Care facilities and serves as the primary liaison between customers and the sales department.

Ideal candidates have 6 months of customer service or sales experience, a valid driver's license with a clean record, and the ability to manage multiple tasks in a fast-paced environment.