Truck Care Service Advisor — Growth & Flexible Hours

Love's Travel Stops; McPherson (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance (company funded)?

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department in our Truck Care facilities. Service Advisors drive sales success through leadership and customer service.

The role involves greeting customers, assessing vehicle service needs, providing repair estimates, and keeping customers informed about status and costs. 6 months in customer service or sales is preferred, with a valid driver’s license and a focus on

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver's license with clean safety record; pass drug screening and medical exam per regulations.
• Excellent communication and customer service focus.
• Ability to collaboratively work and coordinate with the sales team.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; handle complaints.

Skills

Customer service

Sales

Communication

Teamwork

Interpersonal skills

Job description

Love’s Travel Stops is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department in our Truck Care facilities. Service Advisors drive sales success through leadership and customer service.

The role involves greeting customers, assessing vehicle service needs, providing repair estimates, and keeping customers informed about status and costs. 6 months in customer service or sales is preferred, with a valid driver’s license and a focus on