Service Advisor/ Service Writer

Toyota of Melbourne; Melbourne (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401k

Paid Training

Saturday Lunches

Employee Discounts

Job summary

Toyota of Melbourne in Melbourne, FL is seeking an Assistant Service Manager / Service Writer to oversee the drive lane flow, ensure courteous service, and support service operations end-to-end.

You will own the customer experience, coordinate technicians, manage scheduling, and maintain a professional appearance. A clean driving record and pre-employment checks are required.

Qualifications

• Organized and friendly personality.
• Strong time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee flow of the Drive Lane and ensure prompt, courteous service for customers.
• Take ownership of the customer experience and perform additional duties to leave a positive dealership impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is allocated and sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized

Time management

Communication skills

Professional appearance

Clean driving record

Pre-employment checks

Job description

Assistant Service Manager / Service Writer

Every employee with Toyota of Melbourne is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k
• Paid Training
• Saturday Lunches
• Employee discounts on products & services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

“We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”