Service Advisor/ Service Writer

AMSI; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401k

Paid Training

Saturday Lunches

Employee discounts

Job summary

Toyota of Melbourne is seeking an Assistant Service Manager / Service Writer to oversee the flow of the Drive Lane, ensuring that customers receive prompt and courteous service. Join our rapidly growing team where happy employees lead to happy customers!

Successful candidates will have fantastic communication skills, time management, and a friendly personality. This position includes benefits like health insurance and paid training, ensuring a great work environment.

Qualifications

• Must have a professional, well-groomed personal appearance.
• Clean driving record is required.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt service.
• Take ownership of customer's experience.
• Provide concierge support for owner inquiries.
• Ensure technicians' time is sold to service customers.
• Distribute work efficiently between technicians.

Skills

Organized personality

Time management

Communication skills

Job description

Assistant Service Manager / Service Writer

Every employee with Toyota of Melbourne is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k
• Paid Training
• Saturday Lunches
• Employee discounts on products & services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

“We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”