Service Advisor & Sales Pro — Pay, Benefits & Growth

Sun Auto Service; Burlington (WA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation

Paid Sick Time

6 Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Service Discounts

Advancement Opportunities

Job summary

Burlington Automotive in the Skagit Valley is seeking a Service Advisor to drive customer satisfaction and sales. You’ll greet customers, document concerns, and reference service history to tailor recommendations.

You will communicate quotes, status updates, and warranties clearly, while promoting appropriate services. Join a team committed to high standards and growth opportunities in a full-time role.

Qualifications

• Must be 18 years or older.
• Ability to work five days per week, including weekends.
• Prior service advisor experience is helpful but not required.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers professionally in person and by phone.
• Document concerns and reference service history to identify needs.
• Recommend services with clear explanations for informed decisions.
• Promote services, parts, and accessories based on product knowledge.
• Provide accurate quotes with cost and time estimates.
• Update customers on service status throughout the day.
• Casp out tickets; review multi-point inspections and warranties.
• Conduct post-repair follow-ups to ensure satisfaction.
• Track returns and warranty parts for each customer.
• Perform other duties as assigned.

Skills

Customer Service

Sales Experience

Communication

Organization

Tools

POS System

CRM Software

Job description

Burlington Automotive in the Skagit Valley is seeking a Service Advisor to drive customer satisfaction and sales. You’ll greet customers, document concerns, and reference service history to tailor recommendations.

You will communicate quotes, status updates, and warranties clearly, while promoting appropriate services. Join a team committed to high standards and growth opportunities in a full-time role.