Service Advisor: Rewarding Role + Great Benefits

G502 KGA-FLG, LLC; Culver City (CA); Presencial; USD 89.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with company match

Wellness Time Off

Year-end bonus program

Employee discounts on vehicle purchase

Descripción de la vacante

Culver City Honda, a Ken Garff Automotive Dealership, seeks a Service Advisor to greet customers, assess service needs, and drive timely updates and estimates. You will excel in a fast-paced, respectful environment, leveraging strong communication and teamwork to ensure satisfaction and repeat business.

Benefits include competitive compensation, wellness programs, and company perks. Join a culture that values people, integrity, and growth with a strong emphasis on service excellence.

Formación

• Friendly and cooperative demeanor.
• Unselfish and approachable with a preference for exciting, fast-paced work.
• Motivated, patient and conscientious with teamwork.
• Analytical and precise in work output.

Responsabilidades

• Greet all customers promptly and professionally.
• Provide excellent customer service by listening to inquiries, identifying needs, resolving concerns, and selling additional services when appropriate.
• Provide customers with updates, estimates, and inspection results in a timely manner.
• Answer customer telephone calls promptly, courteously, and satisfy inquiries.
• Review completed work and recommendations and collect payments from customers.
• Proficient knowledge in Dealer Management System (DMS) and other essential software to look up service history, schedule appointments, enter repair orders, and manage information.
• Provide excellent service and review customer satisfaction surveys.

Conocimientos

Customer service

Relationship building

Team player

Analytical thinking

Descripción del empleo

Culver City Honda, a Ken Garff Automotive Dealership, seeks a Service Advisor to greet customers, assess service needs, and drive timely updates and estimates. You will excel in a fast-paced, respectful environment, leveraging strong communication and teamwork to ensure satisfaction and repeat business.

Benefits include competitive compensation, wellness programs, and company perks. Join a culture that values people, integrity, and growth with a strong emphasis on service excellence.