Service Advisor | Paid Training & High Earning Potential

Lithia & Driveway; Grapevine (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Holidays

PTO

Disability Insurance

Life Insurance

401(k)

Employee Discounts

Job summary

Grapevine Honda, part of Lithia & Driveway, is seeking an experienced Service Advisor to join a high-volume Texas dealership. You will greet customers, assess service needs, coordinate with technicians, and communicate progress to both customers and the team.

The role emphasizes exceptional customer service, fast-paced teamwork, and a pay structure tied to performance. Training is provided, with opportunities for growth within the Lithia & Driveway network.

Qualifications

• Strong background in customer service, hospitality, or retail.
• Excellent communication and relationship-building skills.
• Positive attitude with a desire to learn and grow.

Responsibilities

• Greet customers and create a welcoming, high-quality service experience.
• Listen to customer needs and communicate service recommendations.
• Coordinate with technicians to ensure timely and accurate repairs.
• Provide updates and build trust throughout the service process.
• Deliver an experience that keeps customers coming back.

Skills

customer service

hospitality

retail

communication

relationship-building

teamwork

positive attitude

Job description

Grapevine Honda, part of Lithia & Driveway, is seeking an experienced Service Advisor to join a high-volume Texas dealership. You will greet customers, assess service needs, coordinate with technicians, and communicate progress to both customers and the team.

The role emphasizes exceptional customer service, fast-paced teamwork, and a pay structure tied to performance. Training is provided, with opportunities for growth within the Lithia & Driveway network.