Service Advisor

Grapevine Honda; Grapevine (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Grapevine Honda in Grapevine, TX is hiring a Service Advisor to join our high-volume service team. You will greet customers, listen to their needs, and coordinate with technicians to deliver timely repairs.

No automotive experience is required as training is provided. This role offers a strong earning potential based on performance, plus a comprehensive benefits package and growth opportunities with Lithia & Driveway.

Qualifications

• Strong background in customer service, hospitality, or retail.
• Excellent communication and relationship-building skills.
• Positive attitude with a desire to learn and grow.
• Ability to thrive in a fast-paced, team environment.
• No automotive experience required – we provide training.

Responsibilities

• Greet customers and create a welcoming, high-quality service experience
• Listen to customer needs and communicate service recommendations
• Coordinate with technicians to ensure timely and accurate repairs
• Provide updates and build trust throughout the service process
• Deliver an experience that keeps customers coming back

Skills

Customer service

Excellent communication

Teamwork

Education

High School diploma or equivalent

Job description

Dealership:L0346 Grapevine HondaGrapevine Honda - Service WriterGrapevine Honda, one of the highest-volume Honda dealerships in Texas, is seeking an experienced and driven Service Advisor to join our growing team. With a steady flow of customers, a state-of-the-art facility, and the backing of one of the largest automotive retailers in North America, you'll have everything you need to maximize your income and advance your career. If you're motivated by customer service, teamwork, and earning potential, we'd love to meet you.Compensation$60,000 - 100,000/year, based on performanceWhat You’ll DoGreet customers and create a welcoming, high-quality service experienceListen to customer needs and communicate service recommendationsCoordinate with technicians to ensure timely and accurate repairsProvide updates and build trust throughout the service processDeliver an experience that keeps customers coming backWhat You'll BringStrong background in customer service, hospitality, or retailExcellent communication and relationship-building skillsPositive attitude with a desire to learn and growAbility to thrive in a fast-paced, team environmentNo automotive experience required – we provide trainingWhy Join Our Team?Paid training and career developmentCompetitive compensation + performance-based earningsGrowth opportunities within a high-volume dealershipSupportive, team-driven environmentTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.