Service Advisor & Lube Technician — Drive Lane Pro

Sheboygan Cadillac; Sheboygan (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401K Plan with company match

Medical, Dental, Vision, and other ins

Vacation

Flexible work schedule

Job summary

Sheboygan Cadillac is seeking a Service Advisor/Lube Technician to own the customer experience in the service lane. You will greet vehicle owners, explain the oil change process, and guide service flow with a focus on customer satisfaction.

Prior experience in customer service or hospitality is welcome, and we welcome newcomers to the automotive industry. The role emphasizes organization, teamwork, and clear communication, with benefits including a 401K match, medical/dental/vision insurance,

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Oversee the drive lane flow to ensure prompt, courteous, effective service.
• Make recommendations based on mileage and manufacturer guidelines.

Skills

Customer service

Communication

Time management

Leadership

Professional appearance

Driving record

Background check

Job description

Sheboygan Cadillac is seeking a Service Advisor/Lube Technician to own the customer experience in the service lane. You will greet vehicle owners, explain the oil change process, and guide service flow with a focus on customer satisfaction.

Prior experience in customer service or hospitality is welcome, and we welcome newcomers to the automotive industry. The role emphasizes organization, teamwork, and clear communication, with benefits including a 401K match, medical/dental/vision insurance,