Service Advisor & Lube Tech — Customer Experience Leader

Sheboygan Chrysler Center Inc; Sheboygan (WI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401K Plan with company match

Medical, Dental, Vision, and other ins

Vacation

Flexible work schedule

Job summary

Sheboygan Chrysler Center Inc. is seeking a Service Advisor/Lube Technician to own the customer experience in the service lane.

The role involves greeting vehicle owners, explaining the oil change process, and guiding customers through service decisions with a focus on courteous, prompt service. We welcome individuals new to the automotive industry but with strong backgrounds in customer service, retail, hospitality, or related fields.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Fantastic communication skills with customers.
• Professional, well-groomed personal appearance.
• Valid driver''s license and a satisfactory driving record.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee the flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Make recommendations based on mileage and manufacturer's guidelines.

Skills

Customer service

Time management

Communication

Team leadership

Professional appearance

Clean driving record

Background check

Drug screening

Job description

Sheboygan Chrysler Center Inc. is seeking a Service Advisor/Lube Technician to own the customer experience in the service lane.

The role involves greeting vehicle owners, explaining the oil change process, and guiding customers through service decisions with a focus on courteous, prompt service. We welcome individuals new to the automotive industry but with strong backgrounds in customer service, retail, hospitality, or related fields.