Quick Lube Service Advisor

Thompson Buick GMC Cadillac; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

HSA

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Short and Long Term disability

Job summary

A reputable automotive dealership in Raleigh, North Carolina is looking for a Service Advisor. This role involves overseeing the drive lane, ensuring excellent customer service, and managing the flow of technician work. The ideal candidate should have strong organizational and communication skills, along with the ability to manage others effectively. The company offers various benefits including medical insurance, 401K, and growth opportunities. If you're friendly, professional, and have a clean driving record, we invite you to apply!

Qualifications

• Organized and friendly personality.
• Ability to manage others effectively.
• Strong time management skills.
• Excellent communication with customers.
• Professional appearance.
• Clean driving record.
• Willingness to undergo background check and drug screening.

Responsibilities

• Oversee flow of Drive Lane and ensure customers receive prompt service.
• Take ownership of the customer experience.
• Provide concierge support for owner inquiries.
• Sell inventory of technicians' time to service customers.
• Distribute work efficiently among technicians.

Skills

Organizational skills

Management abilities

Time management

Communication skills

Job description

Service Advisor

Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success. Thompson Buick GMC Cadillac has been in business since 1956. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical and Dental
• 401K Plan
• HSA
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services
• Short and Long Term disability

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen