Service Advisor: Grow Your Auto-Care Career

Serra Chevrolet Buick GMC of Nashville; Tennessee; On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

Life Insurance

401k

Paid Training - Sales & Service

Paid Vacation

Paid Time Off

Paid Holidays

Employee Discounts on products & 


Saturday Lunches

Job summary

Serra Chevrolet Cadillac of Clarksville is seeking a Service Advisor to oversee the Drive Lane flow and ensure customers receive prompt, courteous service. You will take ownership of the customer experience and handle owner inquiries with a concierge mindset.

The position emphasizes managing technician time, allocating work, and maintaining a positive impression of the dealership. A professional image and clean driving record are expected.

Qualifications

• Organized, friendly, and customer-focused demeanor.
• Ability to manage teams and coordinate workflow.
• Strong time management to balance multiple service tasks.
• Excellent communication with customers to explain issues and solutions.
• Professional appearance and conduct at all times.
• Clean driving record is required.
• Willing to undergo background check and drug screen.

Responsibilities

• Oversee flow of Drive Lane. Ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience and complete assignments to leave a positive impression.
• Provide concierge support for all owner inquiries, in person or by phone.
• Ensure daily technicians' time is allocated and sold to service customers.
• Distribute work between technicians efficiently

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with你的

Professional, well-groomed personal

Clean driving record

Pre-employment background check & drug

Job description

Serra Chevrolet Cadillac of Clarksville is seeking a Service Advisor to oversee the Drive Lane flow and ensure customers receive prompt, courteous service. You will take ownership of the customer experience and handle owner inquiries with a concierge mindset.

The position emphasizes managing technician time, allocating work, and maintaining a positive impression of the dealership. A professional image and clean driving record are expected.