Sheboygan Auto Service Advisor/Lube Technician

Sheboygan Cadillac; Sheboygan (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401K Plan with company match

Medical, Dental, Vision, and other ins

Vacation

Flexible work schedule

Job summary

Sheboygan Cadillac is seeking a Service Advisor/Lube Technician to own the customer experience in the service lane. You will greet vehicle owners, explain the oil change process, and guide service flow with a focus on customer satisfaction.

Prior experience in customer service or hospitality is welcome, and we welcome newcomers to the automotive industry. The role emphasizes organization, teamwork, and clear communication, with benefits including a 401K match, medical/dental/vision insurance,

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Oversee the drive lane flow to ensure prompt, courteous, effective service.
• Make recommendations based on mileage and manufacturer guidelines.

Skills

Customer service

Communication

Time management

Leadership

Professional appearance

Driving record

Background check

Job description

Job Summary

As a Service Advisor/Lube Technician,you will own our customers’ experience in the service lane. When working as a Service Advisor, you are the first point of contact with the customers, from greeting vehicle owners on the drive line to explaining the oil change process. Our Service Advisor/Lube Techs are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but have previous roles in customer service, retail sales, the restaurant industry, or hospitality.

Benefits

• 401K Plan with company match
• Medical, Dental, Vision, and supplemental insurances
• Vacation
• Flexible work schedule

Responsibilities

• Oversee the flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Make recommendations based on mileage and manufacturer's guidelines.

REQUIREMENTS:

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.