Service Advisor: Lead Sales & Service (Tuition & Flexible)

Love's Travel Stops; Waterloo (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking a customer-oriented Service Advisor to drive sales success in our Truck Care facilities. You will act as the primary contact between customers and the sales department, leading service center operations with a blend of technical and managerial skills.

Responsibilities include greeting customers, estimating repair costs, promoting promotions, obtaining approvals and payments, keeping customers informed about status, and resolving concerns.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service and ability to build positive rapport.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork and collaboration within a service center.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work; resolve complaints.

Skills

Communication

Customer service

Salesmanship

Teamwork

Job description

Love's Travel Stops is seeking a customer-oriented Service Advisor to drive sales success in our Truck Care facilities. You will act as the primary contact between customers and the sales department, leading service center operations with a blend of technical and managerial skills.

Responsibilities include greeting customers, estimating repair costs, promoting promotions, obtaining approvals and payments, keeping customers informed about status, and resolving concerns.