Service Advisor & Team Lead – Truck Care (Flexible & Tuition)

Love’s Travel Stops; Richmond (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible scheduling

401(k) match up to 5%

Medical/Dental/Vision insurance

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love’s Travel Stops seeks a customer‑oriented Service Advisor to serve as the primary liaison between customers and the sales department at our Truck Care facilities. This role blends hands-on service leadership with strong customer service and sales skills to guide service centers toward operational excellence.

You will greet customers, document service needs, provide cost estimates, and keep clients informed about status and outcomes.

Qualifications

• 6 months of experience in customer service or sales is preferred.
• Must have a valid driver’s license with a clean safety record.
• Must pass drug screening and medical exam as required by regulations.

Responsibilities

• Greet customers and assess vehicle service needs; document issues.
• Provide detailed repair cost estimates and sales promotions; obtain approvals and payments.
• Keep customers updated on vehicle status and explain completed work.
• Handle customer complaints and resolve concerns; maintain a safe, clean facility.

Skills

Communication

Customer service

Salesmanship

Teamwork

Organization

Multitasking

Attention to detail

Tools

None

Job description

Love’s Travel Stops seeks a customer‑oriented Service Advisor to serve as the primary liaison between customers and the sales department at our Truck Care facilities. This role blends hands-on service leadership with strong customer service and sales skills to guide service centers toward operational excellence.

You will greet customers, document service needs, provide cost estimates, and keep clients informed about status and outcomes.