Service Advisor: Lead Sales & Service in Truck Care

Love's Travel Stops & Country Stores Inc.; Jackson (TN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Medical insurance

Dental insurance

Vision insurance

Competitive pay

Career development

Bonus program

Hiring immediately

Job summary

Love's Travel Stops & Country Stores Inc. in Jackson, TN is seeking a Service Advisor to drive sales and provide exceptional customer service within Truck Care facilities.

This role combines technical awareness with leadership responsibilities to guide service centers and develop into a Truck Care General Manager path. The position emphasizes greeting customers, providing repair cost estimates, and maintaining accurate documentation, while supporting management in talent acquisition and

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service and salesmanship to drive awareness and satisfaction.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork and collaboration with managers and staff.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, promotions, approvals, and payments.
• Update customers on vehicle status and explain completed work to customers.
• Collaborate with managers in talent acquisition efforts.

Skills

Communication skills

Customer service

Salesmanship

Teamwork

Organization

Tech proficiency

Tools

CRM software

Job description

Love's Travel Stops & Country Stores Inc. in Jackson, TN is seeking a Service Advisor to drive sales and provide exceptional customer service within Truck Care facilities.

This role combines technical awareness with leadership responsibilities to guide service centers and develop into a Truck Care General Manager path. The position emphasizes greeting customers, providing repair cost estimates, and maintaining accurate documentation, while supporting management in talent acquisition and