Service Advisor & Growth Leader — Truck Care

Love's Travel Stops & Country Stores Inc.; Morningside (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and lead service centers within our Truck Care facilities. This role blends customer service, leadership, and technical oversight to progress toward becoming a Truck Care General Manager.

You will greet customers, estimate repairs, promote promotions, coordinate approvals and payments, and work closely with managers on talent acquisition while ensuring safe, clean facilities and high customer satisfaction.

Qualifications

• 6 months in customer service or sales preferred.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Salesmanship

Communication

Teamwork

Documentation

Multitasking

Tools

Computer systems

CRM software

Job description

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and lead service centers within our Truck Care facilities. This role blends customer service, leadership, and technical oversight to progress toward becoming a Truck Care General Manager.

You will greet customers, estimate repairs, promote promotions, coordinate approvals and payments, and work closely with managers on talent acquisition while ensuring safe, clean facilities and high customer satisfaction.