Truck Care Service Advisor — Lead, Sell & Serve

Love's Travel Stops & Country Stores Inc.; Jasper (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Company funded tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and lead service centers with strong customer service and leadership skills.

You will greet customers, estimate repairs, promote promotions, and communicate status while ensuring safety and service quality across the facility. The role emphasizes teamwork, efficient operations, and customer satisfaction in a dynamic truck care environment.

Qualifications

• 6 months in customer service or sales preferred.
• Ability to successfully complete a pre-employment drug screen and background check.
• Additional screening may include a motor vehicle check and/or DOT Physical.
• Excellent communication and interpersonal skills with a customer satisfaction focus.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Salesmanship

Communication

Interpersonal skills

Teamwork

Multitasking

Organizational skills

Technical literacy

Physical ability

Job description

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales and lead service centers with strong customer service and leadership skills.

You will greet customers, estimate repairs, promote promotions, and communicate status while ensuring safety and service quality across the facility. The role emphasizes teamwork, efficient operations, and customer satisfaction in a dynamic truck care environment.