Truck Care Service Advisor — Sales & Leadership

Love's Travel Stops & Country Stores Inc.; Christiana (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales through strong customer service, leadership, and hands-on management of service centers. This role is a key step toward advancing to Truck Care General Manager within our growing network.

You will greet customers, assess vehicle service needs, provide accurate repair estimates, promote services, and ensure smooth operations while collaborating with managers on talent acquisition and staff development.

Qualifications

• 6 months in customer service or sales preferred.
• Pre-employment drug screen and background check required; may include motor vehicle check and/or DOT Physical.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Computer literacy

Job description

Love's Travel Stops & Country Stores Inc. is seeking a Service Advisor to drive sales through strong customer service, leadership, and hands-on management of service centers. This role is a key step toward advancing to Truck Care General Manager within our growing network.

You will greet customers, assess vehicle service needs, provide accurate repair estimates, promote services, and ensure smooth operations while collaborating with managers on talent acquisition and staff development.