Service Advisor | High Earnings + 401k, PTO & Perks

Sonic-Automotive; Charlotte (NC); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Job summary

Sonic Automotive, a Fortune 500 dealership group, is hiring a Service Advisor for Town and Country Ford in Charlotte. You will act as the liaison between customers and technicians to ensure accurate diagnoses, timely servicing, and clear explanations of repairs and costs.

Earn a performance-based compensation ranging from $75,000 to $125,000+ per year, with benefits and a structured schedule. Requires 1+ year dealership service experience, strong communication, valid driver’s license, and

Qualifications

• 1+ years of experience as a Service Advisor in an automotive dealership.
• Strong communication and customer service skills.
• Knowledge of automotive systems and basic technical understanding.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and time-management skills.

Responsibilities

• Greet customers in a friendly and professional manner.
• Document vehicle issues accurately based on customer concerns.
• Explain recommended services and costs in detail.
• Obtain customer approval and schedule services.
• Coordinate with technicians to ensure timely repairs.
• Provide customer updates on repair status and timelines.
• Create and maintain service records and invoices.

Skills

Service Advisor

Customer service

Communication

Tools

CDK

Job description

Sonic Automotive, a Fortune 500 dealership group, is hiring a Service Advisor for Town and Country Ford in Charlotte. You will act as the liaison between customers and technicians to ensure accurate diagnoses, timely servicing, and clear explanations of repairs and costs.

Earn a performance-based compensation ranging from $75,000 to $125,000+ per year, with benefits and a structured schedule. Requires 1+ year dealership service experience, strong communication, valid driver’s license, and