Service Advisor – Elevate Customer Experience & Profit

Sonic Automotive, Inc.; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Sonic Automotive, Inc. is seeking an efficient Service Advisor for our Town and Country Toyota dealership in Charlotte, NC. This role involves managing service appointments, providing accurate estimates for repairs, and ensuring customer satisfaction while adhering to best practices in safety and operations.

The ideal candidate will have dealership experience, excellent communication skills, and a high school diploma. Join us to grow professionally and enjoy comprehensive training and competitive benefits.

Qualifications

• Two years of experience in a dealership position.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.

Responsibilities

• Schedules service appointments and greets customers.
• Provides accurate cost estimates for labor and parts.
• Maintains Customer Satisfaction Index rating.

Skills

Dealership experience

Excellent communication skills

Customer service

Knowledge of vehicle mechanical operations

Sales experience

Education

High school diploma or equivalent

Job description

Sonic Automotive, Inc. is seeking an efficient Service Advisor for our Town and Country Toyota dealership in Charlotte, NC. This role involves managing service appointments, providing accurate estimates for repairs, and ensuring customer satisfaction while adhering to best practices in safety and operations.

The ideal candidate will have dealership experience, excellent communication skills, and a high school diploma. Join us to grow professionally and enjoy comprehensive training and competitive benefits.