Service Advisor: High-Earning, Guest-First Career

Swickard Auto Group; Santa Monica (CA); Vor Ort; USD 50.000 - 100.000; Vollzeit

Benefits dieser Stelle

OTE of $50,000 - $100,000+/yr

Manufacturer and product training

Medical, dental, and vision insurance

Life insurance and supplemental covere

Paid time off and paid holidays

Career growth opportunities

Employee vehicle purchase and service

Zusammenfassung

Swickard Auto Group's Subaru of Santa Monica location is seeking a service advisor with 2+ years of dealership experience to guide guests from write-up to vehicle return. You will translate repair details into clear, honest recommendations and build trust through accurate estimates.

This role emphasizes staying organized, meeting timelines, and growing a returning guest book in a high-volume Southern California store with strong training and advancement opportunities.

Qualifikationen

• 2+ years of service advisor experience at a dealership or automotive retailer.
• Subaru or Japanese brand service advisor experience preferred.
• Reynolds & Reynolds experience preferred.
• Clear, composed communicator who earns guest trust through consistency.
• Highly organized with strong attention to detail.
• Valid driver's license with a clean driving record.

Aufgaben

• Serve as the primary point of contact for guests throughout the service process -- from write-up through vehicle return
• Translate technical repair information into clear, confident guest communication -- setting accurate expectations and earning authorization through honest recommendations
• Build precise estimates and commit to realistic timelines -- then follow through on every promise made
• Coordinate with technicians and parts to keep repair workflows moving efficiently and on schedule
• Identify and present additional service recommendations that protect guest safety and vehicle performance
• Deliver a consistent, professional service experience that keeps Subaru owners returning to this store
• Maintain accurate records in the DMS and uphold all documentation and compliance standards

Kenntnisse

Service advisor experience

Clear communication

Organization

Self-motivation

Driver's license

Subaru experience

Reynolds & Reynolds

Tools

Reynolds & Reynolds

Jobbeschreibung

Swickard Auto Group's Subaru of Santa Monica location is seeking a service advisor with 2+ years of dealership experience to guide guests from write-up to vehicle return. You will translate repair details into clear, honest recommendations and build trust through accurate estimates.

This role emphasizes staying organized, meeting timelines, and growing a returning guest book in a high-volume Southern California store with strong training and advancement opportunities.