Service Advisor — High-Earning, Career Path to Leadership

Sewell-Family-of-Companie; Odessa (TX); On-site; USD 70,000 - 138,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee vehicle purchase and service

Training and development

Job summary

Sewell Ford Lincoln in Odessa, Texas is seeking a Service Advisor. No automotive experience required; strong sales or people management background welcome. You will be the main contact for service customers, document repair orders, explain work honestly, and coordinate with technicians.

Schedule is Monday to Friday, 7:30 AM to 6:00 PM with one Saturday per month, with performance-based earnings and a clear path for career advancement. Paid training and benefits offered.

Qualifications

• Background in sales or managing people is welcomed.
• Customer-facing experience preferred; automotive experience not required.

Responsibilities

• Be the main point of contact for service customers from greeting to delivery.
• Listen to concerns, write up repair orders, and explain recommended work clearly.
• Coordinate with technicians and shop leadership to keep vehicles moving.
• Build a returning customer base and hit targets for hours, sales, and customer satisfaction.

Skills

Sales experience

Customer service

Communication

Tools

Tekion DMS

Job description

Sewell Ford Lincoln in Odessa, Texas is seeking a Service Advisor. No automotive experience required; strong sales or people management background welcome. You will be the main contact for service customers, document repair orders, explain work honestly, and coordinate with technicians.

Schedule is Monday to Friday, 7:30 AM to 6:00 PM with one Saturday per month, with performance-based earnings and a clear path for career advancement. Paid training and benefits offered.