Service Advisor - Heavy-Duty Truck Center

Dave Syverson Truck Center - Rochester, MN; Rochester (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays

Paid vacation

401k

Job summary

Dave Syverson Truck Center in Rochester, MN is seeking a Service Advisor to join our service team. You will be responsible for answering calls, greeting customers, and scheduling service appointments with precision.

Responsibilities include creating detailed work orders, quoting parts and labor, and providing timely updates to customers. This full-time role offers competitive wages and benefits in a dynamic shop environment.

Qualifications

• The ideal candidate will have previous experience working as a Service Advisor and have experience within a service-oriented environment.
• Must pass a background check; High School Diploma or GED; strong customer service skills.
• A desire to work on a team and possess excellent written and oral communication skills.

Responsibilities

• Answer incoming calls courteously and promptly.
• Greet customers with a friendly, helpful attitude.
• Schedule service appointments with efficiency and accuracy ensuring exceptional customer service.
• Create detailed, accurate work orders to outline the service or repairs needed.
• Provide quotes of needed parts and labor and process repair invoices.
• Close and file work orders and provide status updates to customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

CRM software

Scheduling software

Job description

Dave Syverson Truck Center in Rochester, MN is seeking a Service Advisor to join our service team. You will be responsible for answering calls, greeting customers, and scheduling service appointments with precision.

Responsibilities include creating detailed work orders, quoting parts and labor, and providing timely updates to customers. This full-time role offers competitive wages and benefits in a dynamic shop environment.