Service Advisor: Growth, Training & Benefits

Garcia Subaru

Albuquerque, Northern (NM, KY)

Hybrid

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Paid Vacation

Paid Training

Job summary

Garcia Automotive Group of Albuquerque is hiring for a Service Advisor to greet customers, capture vehicle information, and clearly report symptoms to help diagnose and price maintenance needs. You will prepare estimates, monitor progress, and explain work and charges to customers, while delivering excellent customer service and building lasting client relationships in a busy, welcoming shop.

We value integrity, energy, and a long-term commitment to growth with our award-winning team.

Qualifications

Proven track record of achieving exceptional Customer Satisfaction.
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must.
Above average energy level and desire for long-term career with a growing organization.

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers