Service Advisor: Growth, PTO & Health Benefits

Allstate Peterbilt Group; South Saint Paul (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

PTO and holidays

Health insurance

Medical plans

FSA/HSA

Dental and Vision

Disability

401(k) with Match

Tuition reimbursement

In-house training

Wellness benefits

Doctor on Demand

Relocation opportunities

Career advancement

Job summary

Allstate Peterbilt Group is seeking a Service Advisor to act as the liaison between customers and technicians, scheduling repairs, assigning work, preparing repair orders, and managing paperwork. The role emphasizes accurate billing, timely service, and proactive communication to keep trucks on the road.

The position requires a high school diploma (or equivalent) with truck-related experience, plus clean driving record and preferred CDL.

Qualifications

• High school diploma or equivalent and 1 year or more of related truck experience.
• Windows and Word computer skills required.
• Valid driver’s license required, CDL preferred.
• Dependable and reliable attendance required.

Responsibilities

• Assist in overseeing the overall day to day operations of the service department; effective communication with customers relating to their job orders.
• Monitor job schedule and status of progress.
• Maintain current knowledge on job times, job pricing and flat rates.
• Process all service repair orders.
• Coordinate timely paperwork processing.
• Assist with any warranty inquiries.
• Assist Service Manager and/or Shop Foreman with special reports or work.

Skills

Effective communication

Dependable attendance

Time management

Education

High school diploma or equivalent

1 year or more of related truck experience

Tools

Windows

Microsoft Word

Job description

Allstate Peterbilt Group is seeking a Service Advisor to act as the liaison between customers and technicians, scheduling repairs, assigning work, preparing repair orders, and managing paperwork. The role emphasizes accurate billing, timely service, and proactive communication to keep trucks on the road.

The position requires a high school diploma (or equivalent) with truck-related experience, plus clean driving record and preferred CDL.