Service Advisor - Growth in Auto Service | PTO + 401(k)

Interstate PowerSystems; Altoona (IA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Health coverage

PTO

Holidays

401(k)

Job summary

Interstate Power Systems in Altoona, Iowa seeks an experienced Service Advisor to join our team. You will build strong customer relationships by consulting with customers on service needs and collaborating with technicians to diagnose and resolve issues.

The ideal candidate has excellent communication skills, organizational ability, and mechanical experience. We offer tuition assistance, health/dental/vision coverage, PTO, holidays, a 401(k) match, and long/short term disability.

Qualifications

• Solid written and verbal communication skills.
• Organized and able to manage time wisely.
• Mechanical experience or background is advantageous.

Responsibilities

• Greet the customer and start the process of helping the customer through the repair.
• Identify mechanical problems by questioning the customer or visual inspection.
• Interface with technicians, foreman, parts department and customers.
• Advise customers about services needed for repair of the vehicle.
• Write and present accurate estimates of repair.
• Explain work and charges to the customer when the job is complete.
• Process customer and warranty repair orders accurately.

Skills

Communication skills

Organized

Mechanical experience

Education

High School Diploma

Job description

Interstate Power Systems in Altoona, Iowa seeks an experienced Service Advisor to join our team. You will build strong customer relationships by consulting with customers on service needs and collaborating with technicians to diagnose and resolve issues.

The ideal candidate has excellent communication skills, organizational ability, and mechanical experience. We offer tuition assistance, health/dental/vision coverage, PTO, holidays, a 401(k) match, and long/short term disability.