Automotive Service Concierge & Team Leader

Hireology; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life insurance

401k plan

Paid training in sales and service

Paid vacation and paid time off

Paid holidays

Employee discounts on products and/or

Saturday lunches

Job summary

Serra Chevrolet Cadillac of Clarksville is seeking a Service Advisor to join our dealership team in Clarksville, TN. You will oversee the flow in the Drive Lane, ensure customers receive prompt and courteous service, and take ownership of each customer interaction to leave a positive impression.

Ideal candidates are organized, have strong communication skills, and can manage others while maintaining a professional appearance. A clean driving record and pre-employment checks are required.

Qualifications

• Must be organized and approachable with customers.
• Ability to manage others and coordinate flow in the service drive.
• Strong time management and multitasking abilities.
• Outstanding communication and customer-service skills.
• Professional, well-groomed appearance and demeanor.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt service.
• Own the customer experience and follow through on assignments.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure technicians’ time is efficiently allocated to service customers.
• Distribute work between technicians to maximize productivity.

Skills

Organized

Friendly personality

People management

Time management

Excellent communication

Professional appearance

Clean driving record

Job description

Serra Chevrolet Cadillac of Clarksville is seeking a Service Advisor to join our dealership team in Clarksville, TN. You will oversee the flow in the Drive Lane, ensure customers receive prompt and courteous service, and take ownership of each customer interaction to leave a positive impression.

Ideal candidates are organized, have strong communication skills, and can manage others while maintaining a professional appearance. A clean driving record and pre-employment checks are required.