Service Advisor for Truck & Diesel Repairs

Transport Refrigeration Inc.; Lowell (AR); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Job summary

Transport Refrigeration of NW Arkansas, Inc. is looking for a Full-Time Service Writer to join our team in Lowell, AR. The ideal candidate will manage the service process from welcoming customers to coordinating repairs.

This role is perfect for individuals with experience in service writing and a passion for customer service. We offer competitive pay, comprehensive benefits, and training opportunities to thrive in a fast-paced environment.

Qualifications

• 1+ year of experience as a Service Writer, Service Advisor, or similar role preferred.
• Experience in a truck, trailer, diesel, automotive, dealership, or repair shop environment is a plus.
• Ability to learn service order and dealership management software.

Responsibilities

• Greet customers and respond to service needs.
• Open, manage, and close repair orders in a high-volume service environment.
• Coordinate and prioritize technician jobs and monitor repair progress.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Service order management software

Job description

Transport Refrigeration of NW Arkansas, Inc. is looking for a Full-Time Service Writer to join our team in Lowell, AR. The ideal candidate will manage the service process from welcoming customers to coordinating repairs.

This role is perfect for individuals with experience in service writing and a passion for customer service. We offer competitive pay, comprehensive benefits, and training opportunities to thrive in a fast-paced environment.