Heavy Equipment Service Writer

Custom Truck One Source; Cabot (AR); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) with Employer Match

Competitive Health Care

Dental, Vision, and Life Insurance

Paid Vacation, Sick and Holidays

STD/ LTD

Partner Discounts

Investment in Employee Development

Tuition Reimbursement

Job summary

Custom Truck One Source in Cabot, AR is seeking a Service Writer to join our Cabot branch. You will prepare repair orders, communicate with customers, schedule work, and coordinate with parts and technicians to deliver timely service.

The ideal candidate has a High school diploma, strong communication, attention to detail, and the ability to work in a fast-paced environment. We offer a comprehensive benefits package and a supportive team.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and professional appearance are essential.
• Experience in a similar service role is preferred.
• Detail oriented with the ability to manage multiple tasks.

Responsibilities

• Identify problems from customer symptoms and clarify descriptions.
• Prepare repair orders describing symptoms, causes, and repairs.
• Assist with scheduling work and coordinating with technicians.
• Maintain customer rapport by explaining estimates and obtaining approvals.
• Process invoices and payments for service repairs.

Skills

Communication skills

Attention to detail

Time management

People skills

Fast-paced environment

Self-motivated

Mathematical concepts

Problem solving

Professional demeanor

Education

High school diploma or the equivalent

Tools

MS Office Suite

Inventory software (M3)

Job description

Custom Truck One Source in Cabot, AR is seeking a Service Writer to join our Cabot branch. You will prepare repair orders, communicate with customers, schedule work, and coordinate with parts and technicians to deliver timely service.

The ideal candidate has a High school diploma, strong communication, attention to detail, and the ability to work in a fast-paced environment. We offer a comprehensive benefits package and a supportive team.