Automotive Service Advisor - Flexible Hours, High Earnings

Lithia & Driveway; Honolulu (HI); On-site; USD 61,000 - 134,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Lithia Learning Center

Job summary

Honolulu Ford, part of Lithia & Driveway, is seeking an Experienced Automotive Service Advisor in Honolulu. You will greet customers, identify concerns, and present service options with clear costs and timelines. You will prepare repair orders using ADP and guide customers through inspections and approvals.

The role requires 2+ years as a service advisor, strong math and computer skills, and a valid drivers license. A flexible schedule including evenings and weekends is required.

Qualifications

• Automotive knowledge required.
• 2+ years experience as a service advisor.
• Typing proficient to enter repair orders efficiently.
• Mathematics to calculate service costs and make change.
• Basic computer skills required to navigate systems.
• Valid drivers license and a clean driving record.

Responsibilities

• Greet customers in a friendly and professional manner.
• Identify, confirm and offer resolution to customer concerns.
• Communicate with customer what needs to be done, cost and service completion time.
• Assess customer needs by conducting a vehicle walk around.
• Obtain approval to review findings and prices from multi-point inspection.
• Write accurate repair orders using the ADP system.

Skills

Automotive knowledge

Service advisor experience

Typing

Mathematics

Basic computer skills

Driver's license

Education

High school diploma or equivalent

Tools

ADP system

Job description

Honolulu Ford, part of Lithia & Driveway, is seeking an Experienced Automotive Service Advisor in Honolulu. You will greet customers, identify concerns, and present service options with clear costs and timelines. You will prepare repair orders using ADP and guide customers through inspections and approvals.

The role requires 2+ years as a service advisor, strong math and computer skills, and a valid drivers license. A flexible schedule including evenings and weekends is required.