Service Advisor - Fast-Paced Growth & Flexible Hours

Genesis Of Edmond; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Some work schedule flexibility

Health, Dental, Vision, Life, Flex-Sp…

Paid vacations

401K plan with match

Free Parking

Job summary

Ted Moore Auto Group in Oklahoma City is seeking a full-time Service Advisor to support our service department by greeting customers, scheduling appointments, and documenting concerns.

You will translate customer repair needs into clear repair descriptions, estimate time and costs, and communicate findings to customers. Bilingual abilities are a plus, and we offer a flexible schedule and a comprehensive benefits package.

Qualifications

• Greet customers and schedule service appointments.
• Catalog customer concerns and comments.
• Write service orders and descriptions of problems and repairs.
• Translate repair needs into standard terminology.
• Explain repairs to customers.
• Test-drive vehicles to confirm service repairs.
• Estimate cost and time for repairs.
• Handle customer complaints.

Responsibilities

• Greet customers and schedule service appointments.
• Cataloging customers’ concerns and comments.
• Writing service orders and descriptions of problems and repairs.
• Translating customers’ repair problems into standard repair terminology.
• Explaining repairs to customers.
• Test-driving vehicles to confirm service repairs.
• Estimating the cost and time needed for repairs.
• Handling customer complaints.
• Bilingual a plus

Skills

Customer service

Communication

Bilingual

Job description

Ted Moore Auto Group in Oklahoma City is seeking a full-time Service Advisor to support our service department by greeting customers, scheduling appointments, and documenting concerns.

You will translate customer repair needs into clear repair descriptions, estimate time and costs, and communicate findings to customers. Bilingual abilities are a plus, and we offer a flexible schedule and a comprehensive benefits package.