Service Advisor

Genesis Of Edmond; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Some work schedule flexibility

Health, Dental, Vision, Life, Flex-Sp…

Paid vacations

401K plan with match

Free Parking

Job summary

Ted Moore Auto Group in Oklahoma City is seeking a full-time Service Advisor to support our service department by greeting customers, scheduling appointments, and documenting concerns.

You will translate customer repair needs into clear repair descriptions, estimate time and costs, and communicate findings to customers. Bilingual abilities are a plus, and we offer a flexible schedule and a comprehensive benefits package.

Qualifications

• Greet customers and schedule service appointments.
• Catalog customer concerns and comments.
• Write service orders and descriptions of problems and repairs.
• Translate repair needs into standard terminology.
• Explain repairs to customers.
• Test-drive vehicles to confirm service repairs.
• Estimate cost and time for repairs.
• Handle customer complaints.

Responsibilities

• Greet customers and schedule service appointments.
• Cataloging customers’ concerns and comments.
• Writing service orders and descriptions of problems and repairs.
• Translating customers’ repair problems into standard repair terminology.
• Explaining repairs to customers.
• Test-driving vehicles to confirm service repairs.
• Estimating the cost and time needed for repairs.
• Handling customer complaints.
• Bilingual a plus

Skills

Customer service

Communication

Bilingual

Job description

Our Dealership is growing and we are seeking a full time, motivated, Service Advisor to enhance our Service team!

Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then our Company is the right fit for you!

About Us:

Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.

Benefits We Offer:

• Some work schedule flexibility available
• Benefit Packages available – Health, Dental, Vision, Life, Flex Spending Offered
• Paid vacations
• 401K plan with match
• Free Parking

Service Advisor Duties Include but are not limited to:

• Greeting customers and scheduling service appointments
• Cataloging customers concerns and comments
• Writing service orders and descriptions of problems and repairs
• Translating customers’ repair problems into standard repair terminology
• Explaining repairs to customers
• Test-driving vehicles to confirm service repairs
• Estimating the cost and time needed for repairs
• Handling customer complaints
• Bilingual a plus