Service Advisor: Elevate Vehicle Care & Customer Experience

Jim Ellis Audi Atlanta; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly paychecks

Employee discounts

401k

Medical, Dental, and Vision Insurance

$10,000 company-paid life insurance

Job summary

A family-owned automotive group in Atlanta is seeking a Service Advisor to act as a liaison between customers and technicians. The role includes developing service estimates, preparing repair orders, and ensuring customer needs are met. Ideal candidates will have experience in a similar role and possess knowledge of automotive services. This position offers competitive pay, benefits, and opportunities for career advancement in a supportive environment.

Qualifications

• Must be authorized to work in the US.
• Must have a valid Driver’s License.
• Previous Service Advisor experience is preferred.

Responsibilities

• Serve as the communicator between the customer and technician.
• Verify warranty and service contract coverage.
• Develop estimates for materials, supplies, and labor.
• Prepare repair orders and enter them into the system.
• Communicate additional repair needs to the customer.

Skills

Multi-tasking

Basic mechanical understanding

Education

High school diploma or equivalent

Tools

CDK

Job description

A family-owned automotive group in Atlanta is seeking a Service Advisor to act as a liaison between customers and technicians. The role includes developing service estimates, preparing repair orders, and ensuring customer needs are met. Ideal candidates will have experience in a similar role and possess knowledge of automotive services. This position offers competitive pay, benefits, and opportunities for career advancement in a supportive environment.