Premium Service Advisor: Expert Customer Care & Repairs

Jim Ellis Porsche Atlanta; Atlanta (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Weekly pay checks + bonuses

Medical, dental, and vision insurance

401k

Job summary

A leading automotive dealership in Atlanta seeks a dedicated Service Advisor to act as the primary communicator between customers and technicians. Key responsibilities include verifying service contract coverage, developing repair estimates, and advising clients on additional repair needs. Ideal candidates should possess strong customer communication skills, alongside a basic mechanical understanding of vehicles. Competitive pay, benefits like medical insurance, and opportunities for advancement are provided.

Qualifications

• Must be authorized to work in the US.
• Must have a valid Driver’s License.
• Previous Service Advisor experience is preferred.

Responsibilities

• Serve as the liaison between customer and technician.
• Verify warranty and service contract coverage.
• Develop estimates by costing materials, supplies, and labor.

Skills

Customer communication skills

Multi-tasking in a fast-paced environment

Basic mechanical understanding of vehicles

Education

High school diploma or equivalent

Tools

CDK

Job description

A leading automotive dealership in Atlanta seeks a dedicated Service Advisor to act as the primary communicator between customers and technicians. Key responsibilities include verifying service contract coverage, developing repair estimates, and advising clients on additional repair needs. Ideal candidates should possess strong customer communication skills, alongside a basic mechanical understanding of vehicles. Competitive pay, benefits like medical insurance, and opportunities for advancement are provided.