Service Advisor | Elevate Customer Experience & Tech Liaison

Holman; Mount Laurel Township (NJ); On-site; USD 33,000 - 112,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Bereavement

Jury Duty

Parental leave

Tuition Reimbursement

Job summary

Holman Lincoln Mount Laurel is seeking a motivated Service Advisor to join our growing team. You will inspect vehicles, discuss performance with customers, and prepare service write-ups while clearly explaining costs.

A consultative approach helps educate customers on needed services and products. You will act as the bridge between technicians and customers, delivering excellent service aligned with our mission and values.

Qualifications

• High School Diploma
• 1+ year experience working in a service advisor or express service advisor role
• Current valid driver’s license and the ability to operate an automobile
• Excellent communication skills and ability to be a team player
• Ability to work Saturday

Responsibilities

• Visually inspect vehicle and discuss performance with customer
• Ask questions to determine immediate service needs
• Complete service work orders and explain costs to customers
• Serve as liaison between technicians and customers
• Educate customers on services and products using a consultative approach
• Provide excellent customer service and reflect Holman’s mission and values

Skills

Customer service

Communication skills

Team player

Saturday availability

Education

High School Diploma

Job description

Holman Lincoln Mount Laurel is seeking a motivated Service Advisor to join our growing team. You will inspect vehicles, discuss performance with customers, and prepare service write-ups while clearly explaining costs.

A consultative approach helps educate customers on needed services and products. You will act as the bridge between technicians and customers, delivering excellent service aligned with our mission and values.