Automotive Service Advisor & Customer Liaison

Holman; Boothbay Harbor (ME); On-site; USD 33,000 - 112,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

Employee Assistance Program

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury/D

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Job summary

Holman Lincoln Mount Laurel is seeking a highly motivated Service Advisor to join our growing team. The role involves inspecting vehicles, engaging customers on service needs, and serving as a liaison between technicians and customers to ensure transparent pricing and quality service.

Requirements include a High School Diploma, 1+ year service advisor experience, and a valid driver’s license. Highline experience is a strong plus; must be able to work Saturdays and collaborate effectively with

Qualifications

• High School Diploma.
• 1+ year experience working in a service advisor or express service advisor role.
• Highline experience strongly preferred.
• Current valid driver’s license and the ability to operate an automobile.
• Excellent communication skills and ability to be a team player.
• Ability to work Saturday.

Responsibilities

• Visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to customers.
• Interact with customers to determine immediate service needs.
• Use a consultative approach to educate customers on services and products.
• Serve as a liaison between technicians and customers.
• Provide excellent customer service by demonstrating our mission and values.

Skills

Customer service

Communication skills

Team player

Saturday availability

Education

High school diploma

Job description

Holman Lincoln Mount Laurel is seeking a highly motivated Service Advisor to join our growing team. The role involves inspecting vehicles, engaging customers on service needs, and serving as a liaison between technicians and customers to ensure transparent pricing and quality service.

Requirements include a High School Diploma, 1+ year service advisor experience, and a valid driver’s license. Highline experience is a strong plus; must be able to work Saturdays and collaborate effectively with