Service Advisor - Holman Lincoln Mt. Laurel

Holman; Mount Laurel Township (NJ); Vor Ort; USD 33.000 - 112.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Bereavement

Jury Duty

Parental leave

Tuition Reimbursement

Zusammenfassung

Holman Lincoln Mount Laurel is seeking a motivated Service Advisor to join our growing team. You will inspect vehicles, discuss performance with customers, and prepare service write-ups while clearly explaining costs.

A consultative approach helps educate customers on needed services and products. You will act as the bridge between technicians and customers, delivering excellent service aligned with our mission and values.

Qualifikationen

• High School Diploma
• 1+ year experience working in a service advisor or express service advisor role
• Current valid driver’s license and the ability to operate an automobile
• Excellent communication skills and ability to be a team player
• Ability to work Saturday

Aufgaben

• Visually inspect vehicle and discuss performance with customer
• Ask questions to determine immediate service needs
• Complete service work orders and explain costs to customers
• Serve as liaison between technicians and customers
• Educate customers on services and products using a consultative approach
• Provide excellent customer service and reflect Holman’s mission and values

Kenntnisse

Customer service

Communication skills

Team player

Saturday availability

Ausbildung

High School Diploma

Jobbeschreibung

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Holman Lincoln Mount Laurel is currently seeking a highly motivated; customer focused Service Advisor to join our growing team!What will you do?The Service Advisor will visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to customersInteract with customers to determine immediate service needsUse a consultative approach to educate customers on services and productsServe as a liaison between technicians and customersProvide excellent customer service by demonstrating our mission and valuesWhat are we looking for?High School Diploma1+ year experience working in a service advisor or express service advisor roleHighline experience strongly preferredCurrent valid driver’s license and the ability to operate an automobileExcellent communication skills and ability to be a team playerAbility to work Saturday#LI-JVINDRAAt Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.Temporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average of $3,000-$10,000.month with earning potential based on your personal performance.Artificial Intelligence StatementWe recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).Misrepresent or embellish qualifications, skills, or experienceCreate false or misleading representations of identity (e.g., deepfakes or altered images/videos)Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.Equal Opportunity Employment and Accommodations:Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.If you are a person with a disability needing assistance with the application process, please contact [e-mail] policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.